Frequently Asked Questions
Everything you need to know about your Apothékary style journey.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your favorite well-fitting garments to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small flat-rate shipping fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. Once your order ships, you will receive a tracking number via email to monitor its progress in real-time.
Do you ship internationally?
Yes, Apothékary ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How should I care for my Apothékary garments?
To maintain the quality of our fabrics, we recommend following the care label instructions on each piece, which generally suggest cold machine washes and air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.